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SupportPal appears in the following categories

What is SupportPal?

SupportPal is on-premise help desk software that unifies email, web, API, widget, phone/SMS/WhatsApp and social channels with SLAs, automation, multi-brand and multilingual support.

Who is SupportPal suitable for?

SupportPal is aimed at organisations that want a self-hosted, on-premise help desk for customer support teams of any size seeking multi-channel ticketing and knowledgebase features.

Company size

What size of company is this system suitable for?

1-500+

Support

How can you contact the supplier?

Free trial

Can I get a free trial?

Yes

No

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SupportPal product features

Help Desk Software

Automated ticket management

Dashboard with live tracking

Division of responsibilities

External help desk

Integration support

Internal help desk

Knowledge base

Permission management

Prioritisation

Reminders

SLA management

Statistics & monitoring

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system suit me?

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Most common comparisons in Help Desk Software

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SupportPal appears in the following categories