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LiveAgent appears in the following categories

What is LiveAgent?

LiveAgent centralises email, chat, calls and social messages into a universal inbox with automation, reporting, SLA management, AI assistance and mobile apps — available via subscription with a free trial.

Who is LiveAgent suitable for?

LiveAgent is an omnichannel help desk for customer support teams across industries — from startups to enterprises — who need ticketing, live chat, call centre and knowledge base in one SaaS platform.

Company size

What size of company is this system suitable for?

1-500+

Support

How can you contact the supplier?

Free trial

Can I get a free trial?

Yes

No

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LiveAgent product features

Help Desk Software

Automated ticket management

Dashboard with live tracking

Deviation management

Division of responsibilities

External help desk

Integration support

Internal help desk

Knowledge base

Permission management

Prioritisation

Reminders

SLA management

Statistics & monitoring

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system suit me?

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LiveAgent appears in the following categories