LiveAgent occurs in the following categories
Description of LiveAgent
LiveAgent centralises email, chat, calls and social messages into a universal inbox with automation, reporting, SLA management, AI assistance and mobile apps — available via subscription with a free trial.
Who is LiveAgent suitable for?
LiveAgent is an omnichannel help desk for customer support teams across industries — from startups to enterprises — who need ticketing, live chat, call centre and knowledge base in one SaaS platform.
Company size
What size of company is this software suitable for?
1-500+
Support
How can you contact the supplier?
Test period
Can I get a free trial?
Yes
No
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LiveAgent occurs in the following categories
LiveAgent product features
Help Desk Software
Automated case management
Dashboard with live tracking
Deviation management
Division of responsibilities
External HelpDesk
Integration support
Internal HelpDesk
Knowledge bank
Permission management
Priority function
Reminder function
SLA management
Statistics & Monitoring
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