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Sinch Communications Platform appears in the following categories

What is Sinch Communications Platform?

A cloud-native communications platform offering programmable messaging, voice, email, verification and network connectivity to build, scale and secure customer interactions worldwide.

Who is Sinch Communications Platform suitable for?

Sinch is a global CPaaS provider helping businesses of all sizes to reach customers via SMS, RCS, WhatsApp, email, voice, video and verification APIs and applications.

Company size

What size of company is this system suitable for?

11-500+

Support

How can you contact the supplier?

Alternatives to Sinch Communications Platform

Customer Service Suite

Customer Service Suite

More alternatives to Sinch Communications Platform

What do others think of the system?

Reviews and ratings of Sinch Communications Platform

Ease of use

Collaboration with the supplier

Support and service

Range of features

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

Communications Officer•

Large business (500+)•

Verified reviewer•

Sweden•

April 2024

What do you like most?

Relatively easy to use and that we can communicate in many different channels in several markets with a good overview. Seems to be quite similar to other options we have reviewed.

What do you like least?

Had some problems with support cases, but by and large worked as it should. Wasn't the cheapest option when we reviewed it but seemed best for us.

What problems do you feel Sinch solves?

Multi-channel international communication.

Ease of use

Collaboration with the supplier

Support and service

Range of features

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

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Sinch Communications Platform product features

CPaaS Platforms

API integration

Supports RCS

Supports SMS

Omnichannel Commerce Software

Analytics and reporting

Automation and workflow management

Customer data management and segmentation

Integration of multiple communication channels

Personalisation

Rich content

Unified customer communication across channels

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Sinch Communications Platform appears in the following categories