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What is Onedesk?

OneDesk is a unified platform that combines helpdesk, project management, and omnichannel customer communication tools.

Who is Onedesk suitable for?

Suitable for small to mid-sized organisations that want to manage customer support and internal workflows in one system.

Company size

What size of company is this system suitable for?

1-500+

Support

How can you contact the supplier?

Free trial

Can I get a free trial?

Yes

No

Alternatives to Onedesk

Sinch Communications Platform

Sinch Communications Platform

Customer Service Suite

Customer Service Suite

More alternatives to Onedesk

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Onedesk product features

Help Desk Software

Automated ticket management

Dashboard with live tracking

Division of responsibilities

Integration support

Internal help desk

Knowledge base

Prioritisation

Reminders

Statistics & monitoring

Omnichannel Commerce Software

Automation and workflow management

Integration of multiple communication channels

Unified customer communication across channels

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Onedesk appears in the following categories