Zendesk appears in the following categories
What is Zendesk?
A complete, AI-enabled helpdesk and contact centre platform that unifies channels, automates resolutions with AI agents and Copilot, and provides analytics and integrations to scale support.
Who is Zendesk suitable for?
Zendesk provides cloud-based customer and employee service software for organisations of all sizes seeking AI-powered ticketing, chat, voice and knowledge solutions.
Company size
What size of company is this system suitable for?
1-500+
Support
How can you contact the supplier?
Free trial
Can I get a free trial?
Yes
No
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Zendesk product features
Help Desk Software
Automated ticket management
Dashboard with live tracking
Deviation management
Division of responsibilities
External help desk
Integration support
Internal help desk
Knowledge base
Permission management
Prioritisation
Reminders
SLA management
Statistics & monitoring
Customer Success Software
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