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What is Front?

Front is a customer operations platform combining shared inboxes, ticketing, AI agents, automation and analytics to help teams route, resolve and measure conversations faster.

Who is Front suitable for?

Teams that need an AI-augmented, collaborative customer operations platform to manage email, chat, SMS and other channels at scale.

Company size

What size of company is this system suitable for?

11-500+

Support

How can you contact the supplier?

Free trial

Can I get a free trial?

Yes

No

Alternatives to Front

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Front product features

Help Desk Software

Automated ticket management

Deviation management

Division of responsibilities

Integration support

Internal help desk

Knowledge base

Permission management

Prioritisation

Reminders

SLA management

Statistics & monitoring

Customer Success Software

Automated analyses and reports

Automated calls to action

Customer health scores

Dashboard

Email synchronisation

Integration modules

Playbook

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system suit me?

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Front appears in the following categories