Iken Cloud occurs in the following categories
Description of Iken Cloud
Who is Iken Cloud suitable for?
Company size
What size of company is this software suitable for?
11-500+
Support
How can you contact the supplier?
Test period
Can I get a free trial?
Yes
No
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Iken Cloud occurs in the following categories
Iken Cloud product features
Case Management Systems
Case & response templates
Chat support
Customer service management & support
Customize & model reports
Delegation & feedback of sub-cases
Deviation management
Digital forms & self-service
Helpdesk case management
Integration with ERP/ CRM
Knowledge database
Mobile-friendly interface
Self-service portal
Service management
SLA & Escalation
Statistics & follow-up module
Triggers
Webhooks & API
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