Iken Cloud occurs in the following categories
Description of Iken Cloud
Who is Iken Cloud suitable for?
Company size
What size of company is this software suitable for?
11-500+
Support
How can you contact the supplier?
Test period
Can I get a free trial?
Yes
No
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Iken Cloud occurs in the following categories
Iken Cloud product features
Case Management Systems
Automation Rules and Triggers
Case and Response Templates
Chat Support
Custom Reports and Analytics
Customer Service Management
Deviation Management
Digital Forms and Self-Service
ERP and CRM Integration
Helpdesk Case Handling
Knowledge Base
Mobile-Friendly Interface
Self-Service Portal
Service Management
SLA Management and Escalation
Statistics and Follow-Up
Subcases and Delegation
Webhooks and API
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