DealJourney CRM
DealJourney Aps
DealJourney CRM occurs in the following categories
Description of DealJourney CRM
DealJourney is the CRM platform that gives you full control over the entire customer journey in one seamless solution.
From the first lead and sales pipeline to a won deal (* via onboarding, through ongoing subscriptions, renewals, and more for those who want to use our unique subscription module). Everything gathered in one place, so you can give your customers the right follow-up at the right time throughout the entire journey.
DealJourney makes it simple to succeed with growth:
Get started quickly
You skip the heavy implementations and expensive consulting packages. DealJourney adapts to your business, so you get value from day one.
Grow at your own pace
You only pay for what you actually use. As your business grows, the system grows with you.
Get full control over customer data
Gather all leads, customers, subscriptions, and contracts in one place – from first contact to the next renewal – without switching between systems.
Reduce churn and increase customer value
Gain insight into customer behavior and understand why they stay or leave, so you can work proactively on follow-up and upselling, and reduce churn.
Make better decisions with real-time data
Dashboards and KPIs give you a complete overview of growth, revenue, and customer engagement – without heavy reporting tools. Combined with AI, you get deeper insight into data trends, can make better decisions, and identify valuable customer patterns.
Integrate with the systems you already use
DealJourney connects seamlessly with Nordic market data, marketing systems, and accounting and payment solutions, ensuring an accurate and reliable data foundation.
The result?
Less administration, more control, and more satisfied customers. DealJourney makes it easier to run and scale modern businesses and SaaS companies.
Company size
What size of company is this software suitable for?
1-500
Mobile app
Is there a mobile app?
Support
How can you contact the supplier?
Education
How can you train the customer?
Test period
Can I get a free trial?
Yes
No
Price from
List price from supplier:
25£
Why do business with DealJourney Aps?
Why choose DealJourney CRM?
DealJourney is an intuitive CRM system built by industry professionals with more than 30 years of experience building, selling, and overseeing CRM — people who understand the value of an easy, flexible, and powerful CRM sales tool for everyday use. It's the first CRM system focused on supporting SMB companies that have subscription sales as part of their product offering.
- Customer journey
- Easy, flexible, and intuitive
- SMB
- Subscription
Why choose you as a supplier?
DealJourney is built by industry professionals with a combined 30+ years of experience in the CRM world. DealJourney has been built based on the needs we've encountered over the years among customers, leads, and not least ourselves.
DealJourney understands the need for intuitive systems that are easy to get started with, yet powerful enough to create value from day one — while also being flexible enough to grow with the customer as their needs change or expand.
How do you position yourself on the Swedish market?
Focused on the Nordic markets, with local integrations to the most popular ERP systems and other relevant tools, along with transparent pricing, DealJourney enables SMBs to scale their business, increase customer loyalty, and maximize customer lifetime value — without the need for large IT teams, hundreds of consulting hours, and complex setups.
What needs and challenges does DealJourney CRM solve for the customer?
Many small and medium-sized businesses with subscription-based operations struggle with the same challenges: too many systems, too little overview, and too much manual handling.
As you grow, it quickly becomes unmanageable to handle customers, follow-ups, and renewals across spreadsheets, emails, accounting systems, and more.
DealJourney makes it easy to:
Gather customer data in one place
Get the full overview of each individual subscriber – from first contact to renewal – without having to switch between systems.
Understand and reduce churn
Gain insight into customer behavior and the reasons behind cancellations, so you can act proactively and retain more subscribers.
Make data-driven decisions
Built-in dashboards give you a clear picture of growth, revenue, and customer engagement – without needing other heavy reporting tools.
Integrate with your existing systems
The platform integrates seamlessly with the most popular Nordic accounting and payment tools, so you can work efficiently and in a streamlined way, with a guarantee of an accurate data foundation in DealJourney.
DealJourney removes the complexity of running a subscription business, so you can spend less time on administration – and more time creating value for your customers.
What do others think of the software?
Reviews and ratings about DealJourney CRM
Cooperation with the supplier
Support and service
Range of functions
Integration
Value for money
How satisfied are you overall?
Ease of use
Customisation and flexibility
B2B Relationship Builder•
Microenterprises (1-10)•
Verified person•
Norway•
August 2026
What do you like most?
People.
What do you like least?
DealJourney is such a small company. But perhaps that’s why it’s so innovative.
What business-critical problems do you feel DealJourney CRM solves?
Integration options.
Cooperation with the supplier
Support and service
Range of functions
Integration
Value for money
How satisfied are you overall?
Sales Manager & Co-owner•
Microenterprises (1-10)•
Verified person•
Norway•
July 2026
What do you like most?
We chose DealJourney because we can see that their CRM is a very good fit for our business. In addition to what other CRM systems can offer, we get a good overview of the rental agreements we have with our customers, and a clearer distinction between one-off sales and recurring sales. This makes it easier to see what a customer is worth to us over time. And the fact that they are a Nordic company with staff who communicate in one of the Nordic languages and maintain close dialogue with us whenever we need it.
What do you like least?
I have no complaints about them.
What business-critical problems do you feel DealJourney CRM solves?
CRM provides a good overview of annual and monthly sales by customer.
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
COO•
Microenterprises (1-10)•
Verified person•
Denmark•
June 2026
What do you like most?
It’s easy to use and meets all our needs in terms of activities, pipeline management, subscription management, overviews and support cases. We save a lot of clicks compared to our old system (webCRM), and the DealJourney team is incredibly responsive and implements feedback and suggestions for improvement in no time at all.
What do you like least?
It’s a new system, so there are areas that are constantly being improved, but it isn’t 100% perfect from the outset. However, the team behind it is very responsive and quickly fixes any issues so that the system works better than many others, as soon as they’re identified.
What business-critical problems do you feel DealJourney CRM solves?
We manage subscriptions for our various customer types and have a much better overview of this than before, including integration with e-conomic. We handle support via DealJouney, which saves us a lot of clicks and makes the support process much easier than I’ve experienced with other systems. Easy integration with Exchange for calendars and email.
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
DealJourney CRM product features
CRM Software
API integration
Calendar integration & reminder
Call directly from CRM
Call lists
Contact/ prospect handling
Create documents & agreements
Dashboard - Sales overview
E-mail campaigns
e-signature
Education
Integrated sales processes
Lead generation via the web
Lead Score
Pipe management
Reminder
Retailers
Sales forecasts & data
Send newsletter from CRM
Track leads
Quoting Software
Customer register
Digital signing
Event log
Integration modules
Offer as PDF
Offers for invoices
Overview of offers
Quotation templates
Send via E-mail
Support for ROT/RUT
Customer Success Software
Automated analyses and reports
Automatic Call to Actions
Calculates customer default risk
Customer 360
Customer Health Scores
Dashboard
Integration modules
Offers own Customer Success Manager
Playbook
Synchronization with E-mail
Subscription Management Software
Analysis tools
API
Automatic mailings
Churn management
Different currencies
Different payment options
Invoicing and payment
Price adjustment
Self-service
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About DealJourney Aps
Your Journey starts here!
DealJourney was founded by Andreas Lundmark and Thomas Pierog with the goal of revolutionizing the CRM market in the Nordics. Unlike traditional CRM systems, DealJourney is built specifically for companies with subscription-based revenue – whether it's their core business or part of their overall revenue. Track MRR and ARR, gain visibility into churn, and optimize customer lifetime value with tools specifically designed for your unique challenges.
"We want to change the way smaller SaaS companies and organizations manage their customers. We believe companies can achieve far more – avoid churn, improve customer relationships, capitalize on upsell and cross-sell potential, respond quickly to sudden changes in KPIs, and much more – when data is processed and displayed with transparency in one unified place."
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