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Description of Atlassian

Atlassian offers cloud-based project and collaboration tools like Jira, Confluence, Trello, and more to plan, track, and deliver work efficiently.

Who is Atlassian suitable for?

Atlassian’s collaboration tools are ideal for cross-functional teams of any size in private and public sectors.

Company size

What size of company is this software suitable for?

11-100

Support

How can you contact the supplier?

Test period

Can I get a free trial?

Yes

No

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Atlassian product features

Helpdesk Systems

Automated case management

Dashboard with live tracking

Deviation management

Division of responsibilities

External HelpDesk

Integration support

Internal HelpDesk

Knowledge bank

Permission management

Priority function

Reminder function

SLA management

Statistics & Monitoring

Project Management System

Analysis & reports

API

Assign tasks

Calendar synchronisation

Control access

Fill storage

Gantt chart

Integration modules

Kanban

Milestones

Priority scheme

Time log

Unlimited projects

Case Management Systems

Asset and Inventory Management

Automation Rules and Triggers

Case and Response Templates

Chat Support

Custom Reports and Analytics

Customer Service Management

Deviation Management

Digital Forms and Self-Service

ERP and CRM Integration

Helpdesk Case Handling

Knowledge Base

Mobile-Friendly Interface

Real-Time Overview (360° View)

Self-Service Portal

Service Management

SLA Management and Escalation

Statistics and Follow-Up

Subcases and Delegation

Webhooks and API

Project Management Tools

Checklist for self-checks

Customer access for project status

Document management

Invoice documents

Material reports

Performance analysis/ cost monitoring

Personnel logbook

Quotation tool

Scheduling

Supplier invoice

Support for KMA

Time reporting

Document Management System

Advanced search function

Document templates

e-signing

Integratable

Notices

Permission management

Reading Quotes

Real-time management

Traceable changes

Version management

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