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Agentforce appears in the following categories

What is Agentforce?

Agentforce is an agentic AI platform within Salesforce Customer 360 that builds, deploys and supervises autonomous AI agents integrated with CRM, Data 360 and workflows to automate tasks, conversations and actions across channels.

Who is Agentforce suitable for?

Agentforce by Salesforce suits organisations of all sizes across industries that need autonomous AI agents to automate service, sales, marketing and internal processes with native CRM integration and enterprise security.

Company size

What size of company is this system suitable for?

1-500+

Support

How can you contact the supplier?

Free trial

Can I get a free trial?

Yes

No

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Agentforce product features

Help Desk Software

Automated ticket management

Dashboard with live tracking

Deviation management

Division of responsibilities

External help desk

Integration support

Internal help desk

Knowledge base

Permission management

Prioritisation

Reminders

SLA management

Statistics & monitoring

Marketing Automation Software

Abandoned basket

Create forms

Event scheduling

Lead generation

Lead scoring

Personalised communication

Segmented flows

Split testing (A/B)

Webhook

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system suit me?

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Agentforce appears in the following categories