M-Files
vs
SuperOffice CRM
M-Files
SuperOffice CRM
Company size
Number of employees
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Microenterprises (1-10)
Small business (11-100)
Medium-sized enterprises (101-500)
Large companies (500+)
Platform
Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app
Price information
Free trial
Price model module
Subscription price model
Price model license
Free trial
Price model module
Subscription price model
Price model license
Product features in Contract Management System
Administrative authority levels
Automatic reminders
Contract overview
Contract review tools
Contract templates
e-signing
Encrypted storage of contracts
Further training
Integrability with Office packages
Legal advice
Search function
Statistics
Administrative authority levels
Automatic reminders
Contract overview
Contract review tools
Contract templates
e-signing
Encrypted storage of contracts
Further training
Integrability with Office packages
Legal advice
Search function
Statistics
Reviews
Based on 11 reviews
Based on 40 reviews
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Ease of use
Cooperation with the supplier
Support and service
Range of functions
Customisation and flexibility
Integration
Value for money
How satisfied are you overall?
Reviews
Pros
The advanced search finds documents even by words inside the content.
Workflow automations make it easier to approve, assign, and move documents according to the process.
Easily relate documents and objects to each other with metadata. Easily add new types of metadata, document classes and workflows. Easily find documents with metadata-based searches. Documents can be automatically converted to PDF with administrator-controlled stamps (version number, date approved, etc.) when finalised.
Dashboards and the new AI features - helping me directly in the system. The new UI makes it easy to work with.
I'm quite happy with the marketing module and the ability to have beautiful mailings and sign-up forms that can be sent out segmented by committee and project. The sign-up forms and subsequent automation in relation to mailings is quite structured. The system also does a great job with surveys, presenting the results immediately in beautiful charts. The dashboard and search options provide good opportunities to segment and analyse target groups/segments. The integration with Outlook is good. The templates and lists are well-functioning and easy to manage, so all emails and documents that are used regularly are ready for all users.
Reviews
Cons
The initial learning curve can be a bit steep for those coming from traditional systems.
Some integrations require technical configuration, and the mobile app could be more fluid.
Not possible to set separate access rights for metadata and document content.
Administrator tool (M-files Admin) could be more user-friendly, and some administrator functions are not available in M-files Cloud. Free text search works very poorly, often giving no matches unless the search string is exactly right.
A lot has happened in the system in the last year - so many of the challenges we faced are gone.
This is not a disadvantage, but as with all other systems, you have to think carefully about how you use the system as an organisation if you want to make the most of the functionality, but it requires some geekiness. I hope that development continues on the standard solution and not just new modules.
