Creatio
vs
Pipedrive
Company size
Number of employees
Micro businesses (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Micro businesses (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Platform
Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app
Price information
Free trial
Module pricing
Subscription pricing
Licence pricing
Free trial
Module pricing
Subscription pricing
Licence pricing
Product features in CRM Software
API integration
Built-in reminders
Calendar and activity integration
Call directly from CRM (click-to-call)
Call lists
Contact/prospect management
Create documents & contracts
E-signature and contract management
Education
Email marketing module
Integrated and digitised sales processes
Lead generation via the web
Lead scoring
Lead tracking
Pipeline management
Quote configurator/CPQ
Reporting and real-time sales forecasts
Resellers
Sales dashboards and KPI tracking
Send newsletter from CRM
Social CRM (social media integration)
API integration
Built-in reminders
Calendar and activity integration
Call directly from CRM (click-to-call)
Call lists
Contact/prospect management
Create documents & contracts
E-signature and contract management
Education
Email marketing module
Integrated and digitised sales processes
Lead generation via the web
Lead scoring
Lead tracking
Pipeline management
Quote configurator/CPQ
Reporting and real-time sales forecasts
Resellers
Sales dashboards and KPI tracking
Send newsletter from CRM
Social CRM (social media integration)
Reviews
Based on 8 reviews
Based on 11 reviews
Ease of use
4.9Highest
Collaboration with the supplier
5.0Highest
Support and service
4.9Highest
Range of features
5.0Highest
Customisation and flexibility
5.0Highest
Integration
4.8Highest
Value for money
4.9Highest
How satisfied are you overall?
4.8Highest
Ease of use
4.5
Collaboration with the supplier
4.3
Support and service
4.0
Range of features
4.2
Customisation and flexibility
3.9
Integration
4.0
Value for money
4.5
How satisfied are you overall?
4.6
Reviews
Pros
I particularly liked the intuitive low-code development, the high level of flexibility in process design, and the ability to combine CRM and workflow automation on a single central platform.
The flexibility of the tool
Ease of use and value for money
The simplicity, access everything everywhere, smooth integration with calendar and email
Reviews
Cons
As the software offers a wide range of functions, it may take some time to get to grips with it. Furthermore, complex customisations may occasionally require technical expertise.
Creatio is not yet as well known as its competitors in the DACH region
Fewer integrations with Swedish services
Took some time to learn as I am not used to working in CRM systems before.
