Dynamics 365
vs
Zoho CRM
Company size
Number of employees
Micro businesses (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Micro businesses (1-10)
Small businesses (11-100)
Medium-sized businesses (101-500)
Large companies (500+)
Platform
Cloud service
On-premises
Mobile app
Cloud service
On-premises
Mobile app
Price information
Free trial
Module pricing
Subscription pricing
Licence pricing
Free trial
Module pricing
Subscription pricing
Licence pricing
Product features in CRM Software
API integration
Built-in reminders
Calendar and activity integration
Call directly from CRM (click-to-call)
Call lists
Contact/prospect management
Create documents & contracts
E-signature and contract management
Education
Email marketing module
Integrated and digitised sales processes
Lead generation via the web
Lead scoring
Lead tracking
Pipeline management
Quote configurator/CPQ
Reporting and real-time sales forecasts
Resellers
Mysoft är...
Sales dashboards and KPI tracking
Send newsletter from CRM
Social CRM (social media integration)
API integration
Built-in reminders
Calendar and activity integration
Call directly from CRM (click-to-call)
Call lists
Contact/prospect management
Create documents & contracts
E-signature and contract management
Education
Email marketing module
Integrated and digitised sales processes
Lead generation via the web
Lead scoring
Lead tracking
Pipeline management
Quote configurator/CPQ
Reporting and real-time sales forecasts
Resellers
Sales dashboards and KPI tracking
Send newsletter from CRM
Social CRM (social media integration)
Reviews
Based on 2 reviews
Based on 1 reviews
Ease of use
4.0
Collaboration with the supplier
4.5
Support and service
3.0
Range of features
4.0
Customisation and flexibility
4.0
Integration
4.0
Value for money
4.0
How satisfied are you overall?
4.0
Ease of use
5.0
Collaboration with the supplier
5.0
Support and service
4.0
Range of features
5.0
Customisation and flexibility
5.0
Integration
5.0
Value for money
5.0
How satisfied are you overall?
5.0
Reviews
Pros
Collected information in relation to enquiry
Highly skilled consultants who are easy to work with.
It's a very good system with many good options for customers to get what they want. Good customisation possibilities. Very user-friendly system. As a Zoho partner via wedelroos.se, I help companies with Zoho CRM and its possibilities.
Reviews
Cons
That it is difficult to change something yourself
There are many possibilities, so it can sometimes be difficult for inexperienced users to understand the possibilities.
