SuperOffice

What do you like most?

Dashboards and the new AI features - helping me directly in the system. The new UI makes it easy to work with.

What do you like least?

A lot has happened in the system in the last year - so many of the challenges we faced are gone.

What business-critical problems do you feel SuperOffice CRM solves?

Creates an overview from A-Z and helps boost my sales.

What do you like most?

I'm quite happy with the marketing module and the ability to have beautiful mailings and sign-up forms that can be sent out segmented by committee and project. The sign-up forms and subsequent automation in relation to mailings is quite structured. The system also does a great job with surveys, presenting the results immediately in beautiful charts. The dashboard and search options provide good opportunities to segment and analyse target groups/segments. The integration with Outlook is good. The templates and lists are well-functioning and easy to manage, so all emails and documents that are used regularly are ready for all users.

What do you like least?

This is not a disadvantage, but as with all other systems, you have to think carefully about how you use the system as an organisation if you want to make the most of the functionality, but it requires some geekiness. I hope that development continues on the standard solution and not just new modules.

What business-critical problems do you feel SuperOffice CRM solves?

Managing members and member counselling, recruitment, information to segments, course registrations, surveys, overview. Excited to see what AI will do for us in the system in the future.

What do you like most?

SuperOffice CRM is a great platform that has revolutionised our customer management. With its intuitive and user-friendly interface, organising and managing our customer information has never been easier. One of the most impressive features of SuperOffice CRM is its ability to give us a 360 degree overview of our customers. We can easily see their contact details, previous communications, sales history and even their preferences and interests. This has enabled us to provide a more personalised and tailored service to our customers. Furthermore, SuperOffice CRM has also helped us to streamline our sales process. We can easily create and manage quotes, follow up leads and keep track of our sales targets. The integrated reporting feature also gives us valuable insights into our sales activities and helps us make informed decisions. We have also been impressed with SuperOffice CRM's customer support. Their team is always available and helpful, and they are quick to resolve any issues we may have. Overall, SuperOffice CRM is an indispensable solution for any company looking to improve their customer management and sales processes. We highly recommend it to other companies looking to take their customer service to the next level.

What do you like least?

Slightly outdated platform and lacks better integration with other platforms

What business-critical problems do you feel SuperOffice CRM solves?

SuperOffice CRM is a great platform that has revolutionised our customer management. With its intuitive and user-friendly interface, organising and managing our customer information has never been easier. One of the most impressive features of SuperOffice CRM is its ability to give us a 360 degree overview of our customers. We can easily see their contact details, previous communications, sales history and even their preferences and interests. This has enabled us to provide a more personalised and tailored service to our customers. Furthermore, SuperOffice CRM has also helped us to streamline our sales process. We can easily create and manage quotes, follow up leads and keep track of our sales targets. The integrated reporting feature also gives us valuable insights into our sales activities and helps us make informed decisions. We have also been impressed with SuperOffice CRM's customer support. Their team is always available and helpful, and they are quick to resolve any issues we may have. Overall, SuperOffice CRM is an indispensable solution for any company looking to improve their customer management and sales processes. We highly recommend it to other companies looking to take their customer service to the next level.