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Sinch Communications Platform occurs in the following categories

Description of Sinch Communications Platform

A cloud-native communications platform offering programmable messaging, voice, email, verification and network connectivity to build, scale and secure customer interactions worldwide.

Who is Sinch Communications Platform suitable for?

Sinch is a global CPaaS provider helping businesses of all sizes to reach customers via SMS, RCS, WhatsApp, email, voice, video and verification APIs and applications.

Company size

What size of company is this software suitable for?

11-500+

Support

How can you contact the supplier?

What do others think of the software?

Reviews and ratings about Sinch Communications Platform

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

Communications Officer

Large company (500+)

Verified person

Sweden

April 2024

What do you like most?

Relatively easy to use and that we can communicate in many different channels in several markets with a good overview. Seems to be quite similar to other options we have reviewed.

What do you like least?

Had some problems with support cases, but by and large worked as it should. Wasn't the cheapest option when we reviewed it but seemed best for us.

What business-critical problems do you feel Sinch solves?

Multi-channel international communication.

Ease of use

Cooperation with the supplier

Support and service

Range of functions

Customisation and flexibility

Integration

Value for money

How satisfied are you overall?

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for this company?

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Sinch Communications Platform occurs in the following categories

Sinch Communications Platform product features

Cpaas

API integration

Supports RCS

Supports SMS

Omnichannel

Analytics and Reporting

Automation and Workflow Management

Customer Data Management and Segmentation

Integration of Multiple Communication Channels

Personalization

Rich Content

Unified Customer Communication Across Channels

Rich Communication Services

API Integration for SMS Broadcasting

Global SMS Broadcast

SMS Authentication

SMS for Customer Support

SMS Marketing for Engagement

SMS-notices

SMS-notifications

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