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Description of HubSpot Customer Platform

An AI-powered customer platform unifying marketing, sales, and service tools with a Smart CRM

Who is HubSpot Customer Platform suitable for?

Marketers, sales teams, and customer service professionals across businesses of all sizes

Company size

What size of company is this software suitable for?

1-500+

Support

How can you contact the supplier?

Test period

Can I get a free trial?

Yes

No

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HubSpot Customer Platform?

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HubSpot Customer Platform product features

CRM System

API integration

Calendar integration & reminder

Call directly from CRM

Call lists

Contact/ prospect handling

Create documents & agreements

Dashboard - Sales overview

E-mail campaigns

e-signature

Education

Integrated sales processes

Lead generation via the web

Lead Score

Pipe management

Quote configurator/CPQ

Reminder

Retailers

Sales forecasts & data

Send newsletter from CRM

Social media integration

Track leads

Case Management Systems

360 view (oneview in real time)

Case & response templates

Chat support

Customer service management & support

Customize & model reports

Delegation & feedback of sub-cases

Deviation management

Digital forms & self-service

Helpdesk case management

Integration with ERP/ CRM

Inventory

Knowledge database

Mobile-friendly interface

Self-service portal

Service management

SLA & Escalation

Statistics & follow-up module

Triggers

Webhooks & API

Lead Generation Tools

360 degree customer knowledge

Analyses and reports

Chat solution

Exploration tools

Identify web visitors (IP-tracking)

Lead Management

Lead Score

Outbound marketing

Triggers

Customer Service System

Case status

Handling time

Livechat

Phone

Priority function

Self-help

Sentiment analysis

Smart division of labour

Standard reply

Statistics and reports

Tickets

Prospecting Tools

AI engine

Automatic updates of information

Contact details

Database

Filter

Integrability with CRM

Onboarding

Smart recommendations

Statistics

Triggers

Marketing Automation

Cart left

Create form

Lead generation

Lead Score

Personalised communication

Scheduling events

Segment flows

Split testing / a-b

Webhook

Sales Support

Contact and prospect handling

Creating documents and agreements

E-mail campaigns

Pipe management

Sales forecasts

Statistics and reports

Does this
software suit me?

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