CRM Systems & Sales Support
The purpose of a CRM system is to act as sales support for the company. It is all about managing the sales process as efficiently as possible. The CRM system, or customer relationship management system, helps you retain your existing customers, but is also used to find new customers, track sales, and manage various sales accounts. All of this is to gain control over what you sell, to whom, and how to sell even more products and services. For the sales department, the different components of the CRM system, such as the prospecting tool, mean having smart sales support, the ability to analyze customer data, and categorize both prospects and customers. For a field salesperson, accessibility and flexibility are two important parameters when using CRM in the field.
Today, there are many different CRM systems on the market. A good tip when choosing a system is to involve the salespeople themselves in evaluating the various systems and their features. Your choice of system depends on your budget, what you want to improve in your current sales, and whether you want the system to be cloud-based (a SaaS solution) or if you prefer to have the system on your own server. Do you want to customize it down to the smallest detail, or is it sufficient that the sales support system is industry-specific?
BusinessWith's comparison service helps you filter for providers that have features such as email campaigns, prospect management, or more advanced options like marketing automation and sales dashboards. Use our smart filtering function to find the system or systems that are best suited for your goals and expectations.
Quick Guide
Quick Guide
Sales Support Systems
There are several selection criteria that you should consider when choosing sales support and CRM systems for field sales. At BusinessWith, we recommend that you go through the features you want and think about what you want to achieve with the CRM system. It is also important to find a provider that makes your implementation as smooth as possible and that you can integrate the components you need. What integration capabilities and options are available? Do you need advanced features, such as a sales dashboard or marketing automation? Do you want to integrate your CRM system with your calendar to send out invitations?
User-friendliness is essential for all types of systems, especially for those working in the field. Data security is also incredibly important, as you will have extremely valuable and critical data in your CRM system. How is this data stored? That is a good question to ask the provider you are considering.
Cloud-based CRM systems are becoming increasingly common - this is also something you should consider in your selection process. Do you want everything in the cloud? There are pros and cons to having everything on your own server or everything in the cloud. Be sure to ask your IT department what they think before you start considering your choice of CRM.
Do you want even more tips and advice on CRM systems? BusinessWith's comparison service helps you filter, compare, and choose the CRM system that suits you.
Description of product features
Budget forecast
Customer signing in the field
Data transfers
Interaction tracking
Manage leads
Personal profiles
Territory management