ServiceNow AI Platform
ServiceNow
ServiceNow AI Platform occurs in the following categories
Description of ServiceNow AI Platform
Who is ServiceNow AI Platform suitable for?
Company size
What size of company is this software suitable for?
1-500+
Support
How can you contact the supplier?
Test period
Can I get a free trial?
Yes
No
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ServiceNow AI Platform?
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ServiceNow AI Platform occurs in the following categories
ServiceNow AI Platform product features
Helpdesk Systems
Automated case management
Dashboard with live tracking
Division of responsibilities
External HelpDesk
Integration support
Internal HelpDesk
Knowledge bank
Permission management
Priority function
Reminder function
SLA management
Statistics & Monitoring
Case Management Systems
360 view (oneview in real time)
Case & response templates
Chat support
Customer service management & support
Customize & model reports
Delegation & feedback of sub-cases
Deviation management
Digital forms & self-service
Helpdesk case management
Integration with ERP/ CRM
Inventory
Knowledge database
Mobile-friendly interface
Self-service portal
Service management
SLA & Escalation
Statistics & follow-up module
Triggers
Webhooks & API
Customer Service System
Case status
Handling time
Livechat
Phone
Priority function
Self-help
Smart division of labour
Standard reply
Statistics and reports
Tickets
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