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Kayako One occurs in the following categories

Description of Kayako One

An omnichannel AI Help Desk platform that automates triage, drafts responses, resolves repetitive tickets for $1 each, integrates with major tools and includes a knowledge base that learns from tickets.

Who is Kayako One suitable for?

Kayako One is an AI-first help desk and customer support platform aimed at support leaders and fast-growing companies seeking to cut backlogs, raise CSAT and reduce headcount reliance.

Company size

What size of company is this software suitable for?

11-500+

Support

How can you contact the supplier?

Test period

Can I get a free trial?

Yes

No

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Kayako One occurs in the following categories

Kayako One product features

Helpdesk Systems

Automated case management

Dashboard with live tracking

Division of responsibilities

External HelpDesk

Integration support

Internal HelpDesk

Knowledge bank

Permission management

Priority function

Reminder function

SLA management

Statistics & Monitoring

Customer Service System

Case status

Handling time

Livechat

Phone

Priority function

Self-help

Sentiment analysis

Smart division of labour

Standard reply

Statistics and reports

Tickets

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