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Freshworks occurs in the following categories

Description of Freshworks

A cloud-first suite of AI-powered service and CRM applications (Freshdesk, Freshservice, Freshsales etc.) for ticketing, automation, omnichannel support and analytics.

Who is Freshworks suitable for?

Freshworks serves CX, IT and business teams across organisations of all sizes with AI-assisted customer service, ITSM and CRM products.

Company size

What size of company is this software suitable for?

11-500+

Support

How can you contact the supplier?

Test period

Can I get a free trial?

Yes

No

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Freshworks occurs in the following categories

Freshworks product features

Onboarding Software

Built-in quiz

Checklists

E-learning

E-signature/ BankID

Notifications (reminders)

Offboarding

Preboarding

Self-service portal

Support during onboarding (Interactive tutorials)

Survey in several languages

Talent development

Video for training

Webinar platform (video meetings)

Recruitment Tools

API integration

Candidate tests

Career page

Competency-based recruitment

Onboarding

Scheduling interviews

Scorecard

Social media advertising

Sourcing

Statistics & Analysis

Tests & surveys

Triggers in the recruitment process

Sales Support

Calendar integration and reminders

Contact and prospect handling

Creating documents and agreements

Dashboard

E-mail campaigns

Pipe management

Sales forecasts

Statistics and reports

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software suit me?

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