First Call Helpdesk
First Call Helpdesk Ltd.
First Call Helpdesk occurs in the following categories
Description of First Call Helpdesk
Outsourced first-line helpdesk and incident management services: technical support, ticket logging, live chat, email, call handling and bespoke out-of-hours services to maintain business continuity and customer experience.
Who is First Call Helpdesk suitable for?
UK-based 24/7 outsourced helpdesk and call centre delivering phone, email and live chat support for software, EPOS, identity platforms, property and facilities management.
Company size
What size of company is this software suitable for?
1-500+
Support
How can you contact the supplier?
Test period
Can I get a free trial?
Yes
No
Do you know
First Call Helpdesk?
Just as you want to know other people's opinions, others want to know yours. Please share your opinions!
Do you work
for this company?
Read how to update the information here
First Call Helpdesk occurs in the following categories
First Call Helpdesk product features
Helpdesk Systems
Automated case management
Dashboard with live tracking
Deviation management
Division of responsibilities
External HelpDesk
Integration support
Internal HelpDesk
Knowledge bank
Permission management
Priority function
Reminder function
SLA management
Statistics & Monitoring
Does this
software suit me?
Do like 19000+ companies, let our algorithms guide you to the right software choice.
Most common comparisons in Helpdesk Systems
