Compare the UK's Best Debt Collection Solutions

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Number of employees

Software guide

Why should I work with a debt collection agency?

Debt collection is not just a process for recovering unpaid debts – it’s a way to protect your company’s financial health. The first thing to consider is the efficiency of debt recovery. It should be easy to transfer cases to the debt collection agency and follow up on the process, so you can get an overview of who has paid and who hasn’t. Other important aspects to consider are their success rate, customer service, and how they handle your brand during the collection process. Debt collection can be a sensitive issue for some, and it’s important that your brand does not suffer negatively due to irresponsible collection practices.

Another important factor is the flexibility of the debt collection services. Can they adapt to your company’s unique needs? Some companies offer 'soft collection', a more gentle recovery method that is suitable if you want to maintain a good relationship with the customer. Others provide more direct and strict collection for more urgent situations. When choosing a company to assist you with collection and debt recovery, think about how you want the process to be managed.

The technology behind debt collection services is also crucial. A modern debt collection agency should use advanced data analytics to improve the recovery process and provide you with detailed insights into your cases. This may include real-time reporting and analysis of payment patterns to predict and prevent future delays. Additionally, it can be valuable if their system can be directly linked to your invoicing software, or if the system offers invoicing with debt collection management included.

How do I choose the right partner for debt collection?

Choosing the right debt collection partner is important for your company’s financial success. There is no one-size-fits-all solution; you need to consider what you are looking for in a partner and find out which partner matches best. Selecting the right partner for debt collection is not easy, but here at BusinessWith, you can read about the most common players, what each player excels at, and ultimately choose the right debt collection partner for you. Here are some tips for making the right choice:

  • Customer-oriented service: Your debt collection agency represents your brand. Choose a partner that treats your customers with respect and professionalism.
  • Adaptability: Ensure they can tailor their services to your specific needs.
  • Technological capability: A company that uses modern technology can offer more efficient and insightful services.
  • Cost-effectiveness: Compare prices and services to find the most cost-effective solution for your business.

Need more guidance? Compare and find the right debt collection agency for your business here with us at BusinessWith!

Quick Guide

Quick Guide

Description of product features

Automated workflows

The solution can offer automation to streamline the process of sending reminders and debt collection. This saves time and minimizes the risk of human error.

Customized processes

The supplier can largely adapt processes and flows based on the customer's existing processes.

Integrable with financial systems

The debt collection solution can be integrated with financial systems to be able to automatically register the status of payments.

International debt collection services

The supplier can manage debts across national borders, with knowledge of different countries' laws and languages.

Invoice Service

Offers invoice service separately or as part of an overall solution.

Legal Services

The supplier can assist with legal services and take legal action

Reminders

The supplier must be able to send out reminders on invoices before collection claims.